MDM/R Training

Comprehensive training and educational support to assist in daily operations with the meter data management repository (MDM/R) is available to LDC staff, as well as their agents and partners.

Currently the SME offers over 20 online eLearning courses which are accessible through the SME Academy in the MDM/R Service Desk knowledge base. To access the SME Academy you must have an MDM/R Service Desk login.

The SME is also able to provide on-site customized training for LDCs upon request. For more information on our eLearning courses or custom training, please open a ticket using the SME Service Desk tool.

Workshop calendar

Basic MDM/R GUI Training - January 9, 2018

Location - IESO Offices - Clarkson

Participants are introduced to the basic functionality of the MDM/R GUI.

This one-day workshop provides an introduction to the MDM/R and hands on training on how to use the MDM/R Graphical User Interface (GUI).  In this course participants will learn how to:

  • Create and execute queries
  • Navigate through various screens
  • Customize screens
  • View master data synchronized with a Service Delivery Point
  • View and edit Meter Read data
  • Search for reports available on the GUI

This is a one-day workshop held at the IESO's offices from 9:00 am to 3:00 pm and is open to all MDM/R Service Recipients. Interested participants can register through MDM/R Service Desk.

Advanced MDM/R GUI Training - January 10, 2018

Location - IESO Offices - Clarkson

The one-day Advanced MDM/R GUI Workshop is an interactive session that will explore many of the nuances of the MDM/R processing.

The session will include discussions, case studies and exercises covering a variety of scenarios including:

  • Synchronization of meters, framing and VEE Services
  • Submission of Meter Read data triggering estimation and post processing
  • Billing Quantity Requests resulting in the delivery of billing quantities and in exceptions

Pre-requisite: Participants must have a working knowledge of MDM/R GUI processes and navigation.

This is a one-day workshop held at the IESO's offices from 9:00 am to 3:00 pm and is open to all MDM/R Service Recipients. Interested participants can register through MDM/R Service Desk.

Basic MDM/R GUI Training - May 8, 2018

Location - IESO Offices - Clarkson

Participants are introduced to the basic functionality of the MDM/R GUI.

This one-day workshop provides an introduction to the MDM/R and hands on training on how to use the MDM/R Graphical User Interface (GUI).  In this course participants will learn how to:

  • Create and execute queries
  • Navigate through various screens
  • Customize screens
  • View master data synchronized with a Service Delivery Point
  • View and edit Meter Read data
  • Search for reports available on the GUI

This is a one-day workshop held at the IESO's offices from 9:00 am to 3:00 pm and is open to all MDM/R Service Recipients. Interested participants can register through MDM/R Service Desk.

Advanced MDM/R GUI Training - May 9, 2018

Location - IESO Offices - Clarkson

The one-day Advanced MDM/R GUI Workshop is an interactive session that will explore many of the nuances of the MDM/R processing.

The session will include discussions, case studies and exercises covering a variety of scenarios including:

  • Synchronization of meters, framing and VEE Services
  • Submission of Meter Read data triggering estimation and post processing
  • Billing Quantity Requests resulting in the delivery of billing quantities and in exceptions

Pre-requisite: Participants must have a working knowledge of MDM/R GUI processes and navigation.

This is a one-day workshop held at the IESO's offices from 9:00 am to 3:00 pm and is open to all MDM/R Service Recipients. Interested participants can register through MDM/R Service Desk.

Basic MDM/R GUI Training - October 2, 2018

Location - IESO Offices - Clarkson

Participants are introduced to the basic functionality of the MDM/R GUI.

This one-day workshop provides an introduction to the MDM/R and hands on training on how to use the MDM/R Graphical User Interface (GUI).  In this course participants will learn how to:

  • Create and execute queries
  • Navigate through various screens
  • Customize screens
  • View master data synchronized with a Service Delivery Point
  • View and edit Meter Read data
  • Search for reports available on the GUI

This is a one-day workshop held at the IESO's offices from 9:00 am to 3:00 pm and is open to all MDM/R Service Recipients. Interested participants can register through MDM/R Service Desk.

Advanced MDM/R GUI Training - October 3, 2018

Location - IESO Offices - Clarkson

The one-day Advanced MDM/R GUI Workshop is an interactive session that will explore many of the nuances of the MDM/R processing.

The session will include discussions, case studies and exercises covering a variety of scenarios including:

  • Synchronization of meters, framing and VEE Services
  • Submission of Meter Read data triggering estimation and post processing
  • Billing Quantity Requests resulting in the delivery of billing quantities and in exceptions

Pre-requisite: Participants must have a working knowledge of MDM/R GUI processes and navigation.

This is a one-day workshop held at the IESO's offices from 9:00 am to 3:00 pm and is open to all MDM/R Service Recipients. Interested participants can register through MDM/R Service Desk.

SME Academy – Online Learning

Interactive training modules are designed to enhance the content and availability of training material for LDCs.

Comprehensive modules include:

  • Introduction to the MDM/R
  • Billing Basics
  • Billing Case Studies
  • Intervals Using Graphical Editing
  • Exporting MDM/R Data
  • View Data History
  • View Interval Data
  • View Register Read Data
  • View Usage
  • GUI Logon
  • Navigation
  • Querying
  • Reports
  • Service Delivery Point Information
  • Meter Change Business Rules
  • Understanding MDM/R Synchronization
  • Service Desk Using the Knowledge Base
  • Webinar: Archiving MDM/R Meter Read and Billing Data
  • Webinar: Overview of the MDM/R Audit

The SME Academy is accessible through MDM/R Service Desk.