Program update: microFIT Expectations – November 17, 2016
Earlier this year, the IESO communicated its concerns with respect to certain marketplace behaviours and temporarily ceased accepting applications until program enhancements to better protect the integrity of the program and its participants could be implemented as part of version 4 of the program.
Since the launch of version 4, the IESO has continued to encounter irregularities in the application submission and contract administration processes. The IESO would like to ensure that participants have sufficient information to enable them to make informed decisions about their participation in the microFIT program when using representatives. In response, the IESO has augmented its application review processes, which has affected application processing timelines.
The IESO wants to remind applicants, contract holders and representatives of their responsibilities with respect to the microFIT Program:
- Applicants must:
- Have complete and accurate information about the microFIT Program that is not misleading.
- Understand their role and responsibilities in relation to the IESO.
- Provide the IESO with a complete and accurate application.
- Accept (or reject) their contract offer and manage their contract on their own, through their My microFIT Home Page.
- Once a contract has been executed, contract holders must:
- Initiate and complete contract amendments, assignments and voluntary terminations on their own.
- Representatives must:
- Comply with all applicable laws and regulations and act in a manner consistent with the goals and expectations of the microFIT Program, and where applicable, comply with CanSIA’s Solar Business Code of Conduct.
The IESO encourages current and prospective microFIT program participants to review the following information found on the microFIT website:
As consumer protection is paramount to the integrity of the microFIT Program, the IESO has posted a presentation to provide further clarity regarding program requirements and the IESO’s expectations, in an effort to address existing issues and continue to strengthen consumer protection and adherence to program requirements.