IESO Terms Of Use

IESO Privacy Policy

Ontario’s IESO is committed to the accuracy, confidentiality, security and privacy of your personal information.

IESO collects personal information including name, e-mail, city, province or state, country, company name and type when you subscribe for the weekly bulletin or otherwise voluntarily provide such information. Personal information collected from you may be combined with information from other IESO services to provide a better user experience, including customizing content for you.
IESO uses cookies and other technologies to enhance your online experience and to learn about how you use IESO services in order to improve the quality of its services.
IESO's servers automatically record information when you visit the website, including the URL, IP address, browser type and language, and the date and time of your visit.

IESO may use personal information to provide the services you have requested.
IESO may also use personal information for auditing, research and analysis to operate and improve IESO technologies and services.

You will be offered choices when personal information is requested, whenever reasonably possible.
You may decline to provide personal information to the IESO and/or refuse cookies in your browser, although some of the features or services may not function properly as a result.
In accordance with applicable law, the IESO will, upon written request, provide you access to your personal information and an opportunity to request that the IESO correct your personal information that is demonstrated to be inaccurate. The IESO will correct your personal information within a reasonable time. The IESO will also dispose of your personal information once your use of IESO services has ended.

Independent Electricity System Operator
attn: Corporate Communications
655 Bay Street, Suite 410, PO Box 1
Toronto, Ontario M5G 2K4

Telephone: 905-403-6900
Toll-free: 1-888-448-7777
Fax: 905-403-6921