Comprehensive training and educational support to assist in daily operations with the meter data management repository (MDM/R) is available to LDC staff, as well as their agents and partners.
Currently the SME offers over 20 online eLearning courses which are accessible through the SME Academy in the MDM/R Service Desk knowledge base. To access the SME Academy you must have an MDM/R Service Desk login.
The SME is also able to provide on-site customized training for LDCs upon request. For more information on our eLearning courses or custom training, please open a ticket using the SME Service Desk tool.